Getting started
New to driving with Zoom2u? Start here. We cover application, onboarding, your first job and the basics of using the driver app.
- Application checklist, what you need before you sign up.
- App walkthrough, how to accept, run and complete jobs.
- First-week tips, small things that make a big difference.
Earnings & tax
You're an independent contractor. That means you take responsibility for your own tax, GST (above the threshold) and BAS lodgement. We provide what you need.
- Weekly pay statement, downloadable from your driver dashboard.
- End-of-year summaries, for your tax agent.
- GST and ABN basics, if you've never run a business before.
Vehicle care
Couriering is hard on a vehicle. Smart maintenance keeps you on the road and earning.
- Tyre rotation and pressure, easy wins for fuel cost.
- Servicing intervals, beat the recommendations when you're high-km.
- Insurance choices, comprehensive plus goods-in-transit.
Customer service that wins
The drivers who consistently rate well share a few common habits.
- Confirm pickup with the sender via the app the moment you arrive.
- Photograph parcels before transit on fragile or high-value jobs.
- Communicate proactively if traffic or pickup delays threaten the ETA.
- Always send a clear, well-lit photo proof of delivery.
Scaling your business
Some of our top couriers run two, three or more vehicles. Here's how they did it.
- Track your earnings vs hours from day one, know your real per-hour.
- Reinvest in vehicle maintenance and tools before pulling profit.
- Hire your first sub-driver only when your demand consistently exceeds your hours.