White Glove

White-glove delivery for high-value & fragile items

Specialist couriers, careful handling, two-person crews when needed. The right service for fine art, electronics, medical equipment and luxury goods.

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4.8 · 1,323 reviews4.7M+ deliveries since 2014Live GPS tracking
How it works

How it works

Three simple steps from booking to delivery.

1

Book with handling notes

Tell us what you're sending and any specific handling requirements.

2

Specialist courier dispatched

A vetted white-glove driver (or two-person team) accepts the job.

3

Careful pickup, transit, drop-off

Tracked live, signed for at both ends, with photo proof of placement.

Use cases

When to choose this service

Trusted by Australian businesses for delivery jobs that can't wait.

Fine art & antiques

Paintings, sculptures and antiques between galleries, auction houses and clients.

Luxury fashion & jewellery

High-value retail transfers between flagship stores and to VIP clients.

Medical equipment

Diagnostic devices, prosthetics and sensitive instruments.

Audio-visual & broadcast

Cameras, mixing desks, instruments and stage equipment.

Wine & spirits

Single bottles to cases of fine wine handled upright and temperature-aware.

Specialist tech

Server racks, lab equipment and bespoke prototype hardware.

Pricing

Transparent pricing, no surprises

No hidden fuel surcharges, weekend loadings or after-hours fees. The price you see at quote time is the price you pay (incl. GST).

  • Live quote in 30 seconds
  • No fuel surcharge
  • No weekend loading
  • GST included
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Sample white-glove booking
ItemFine art transfer
CrewTwo-person team
HandlingPadded, signed
ServiceSame-day metro
From$179 incl. GST

Pricing reflects specialist handling and crew. Bespoke quotes for unusual items.

FAQ

Frequently asked questions

Common questions about this service.

What makes white-glove different?
Specialist driver selection, careful handling, signature on collection and delivery, photo proof of placement (not just drop-off), and optional two-person teams for heavier or more delicate items.
Two-person crew?
Yes, on request. Best for items over 30kg, awkward dimensions, or anything that needs to be carried up stairs or placed precisely.
Do you offer specific environmental controls?
Standard couriers use covered vans. For temperature-sensitive items (e.g. fine wine, certain medical), tell us at quote and we'll match an appropriate vehicle.
What about insurance?
Every driver on Zoom2u is required to carry their own public liability cover as part of being on the platform. For declared high-value items, additional carriage cover can be arranged at quote, speak to our customer service team via 1300 326 150.
Same-day or interstate?
Both. White-glove same-day metro and white-glove next-flight interstate are available; the latter pairs specialist couriers at each end with airline transit.
Booking lead time?
Same-day metro can usually be dispatched within an hour. Two-person teams or interstate white-glove benefit from a few hours' lead time, call 1300 326 150 for urgent cases.

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