Enterprise

Enterprise courier & logistics solutions

Dedicated account management, tailored SLAs, integration support. The right service for organisations with significant daily volumes.

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4.8 · 1,323 reviews4.7M+ deliveries since 2014Live GPS tracking
How it works

How it works

Three simple steps from booking to delivery.

1

Discovery and design

We map your delivery footprint, current pain and target outcomes.

2

Pilot the solution

4 to 6 weeks proving service levels on a defined slice of your volume.

3

Scale and account manage

Full rollout with weekly reporting, named account team and incident response.

Use cases

When to choose this service

Trusted by Australian businesses for delivery jobs that can't wait.

National retail

Inter-store transfers, same-day metro, pallet movements, customer last-mile.

Healthcare and pathology

Time-critical specimen runs, equipment, controlled handling and chain of custody.

Manufacturing

Inbound parts logistics, inter-site transfers, customer fulfilment and reverse logistics.

Government

Inter-departmental, secure documents, election logistics and emergency dispatch.

Finance and legal

Originals between offices, court filings, sealed materials with proven chain of custody.

Media and events

Daily set drops, broadcast equipment moves, talent kit and AV.

FAQ

Frequently asked questions

Common questions about this service.

What qualifies as enterprise?
Roughly 100+ deliveries per week or significant operational complexity (multiple sites, custom SLAs, integration needs). Below that, our SME and e-commerce solutions usually fit.
Custom SLAs?
Yes. We design SLAs around your operational reality, pickup windows, transit times, dispute thresholds and reporting cadence.
Integration support?
Yes. Our solutions team works with your IT to integrate via REST API, SFTP, or custom connectors. Webhooks for status updates are standard.
Reporting?
Weekly operational reporting; monthly business reviews; on-demand exports. KPIs typically include on-time rate, exception rate, average pickup-to-delivery time, and cost per delivery.
Dedicated drivers?
For predictable daily volumes, yes, see our Permanent Dedicated Vehicles service. Often deployed as part of an enterprise solution.
How long does onboarding take?
Discovery 1-2 weeks; pilot 4-6 weeks; full rollout 2-8 weeks depending on geographic scope and integration complexity.

Talk to our enterprise team

Tell us about your delivery volumes and we'll design the right solution.

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