🛡️ Premium service

Your courier. On the plane. Hand-delivered.

For items too valuable, too sensitive or too urgent to entrust to a freight hold. A dedicated courier collects your item, boards the flight with it as cabin baggage and personally hand-delivers it to the recipient. Available for businesses and individuals.

Item never leaves courier's possession
Dedicated courier, not shared freight
Live GPS tracking of your courier
Named recipient, hand-to-hand delivery
Use cases

For business and personal

On-Board Courier is not just for corporations. Individuals use it every day for urgent personal needs.

Business

Biological specimens

Temperature-sensitive pathology samples, cell cultures and biological materials that require chain-of-custody documentation.

Legal documents

Court filings with tight deadlines, original signed contracts, settlement documents and evidence materials.

High-value components

Aerospace parts, custom-machined components, prototype hardware and irreplaceable manufacturing parts.

Pharmaceuticals

Temperature-controlled medications, clinical trial materials and compounded prescriptions.

Luxury & high-value goods

Jewellery, watches, artwork and other high-value items requiring personal security.

AOG & emergency parts

Aircraft-on-ground components, mining shutdown parts and any equipment where downtime costs thousands per hour.

Personal

Urgent passport delivery

Passport collected from a passport office and hand-delivered interstate same day. Common for last-minute travel.

Lost or forgotten phone

Left your phone interstate? Your courier collects it and flies it back to you the same day.

Keys, wallets and essentials

Forgotten items at a hotel, event or friend's place delivered back to you personally.

Engagement rings and jewellery

Too precious to trust to regular post. Your courier hand-carries it on the flight and delivers to you directly.

Last-minute gifts and surprises

Birthday or anniversary gift that has to be there today? A courier personally flies it there.

Personal legal documents

Wills, property settlements or signed documents that need to be somewhere today with guaranteed delivery.

Compare

On-Board Courier vs Premium Air Freight

Both services use our Next Flight Courier network. The difference is how your item travels.

Premium air freight

Next Flight Courier service

Parcel travels in aircraft cargo hold
Shared with other freight consignments
Multiple handlers at each end
Status updates at key milestones
Standard signature proof of delivery

On-Board Courier

Premium
Courier carries item on their person
Dedicated to your job only
Never out of your courier's sight
Live GPS tracking of the courier
Hand-to-hand delivery with ID verification

Price on application

Process

How On-Board Courier works

Contact us

Call or submit a request online. We provide a tailored quote within 30 minutes based on route, timing and item requirements.

Your courier is matched

A vetted, security-cleared courier is matched to your job through the Zoom2u platform. They are briefed on your requirements.

Courier collects

Your courier arrives at your location, whether that is your office, home, a passport office or a hotel. They photograph and verify the item, and secure it for cabin carry.

Courier boards the flight

Your courier carries your item through the airport as cabin baggage. No cargo hold. No other handlers. You are notified when they board.

Hand-delivered

On landing, your courier proceeds directly to the recipient. Hand-to-hand delivery with ID verification, photo proof and signed receipt.

Stories

Real On-Board Courier jobs

Irreplaceable cell cultures

A biotech firm in Brisbane had irreplaceable cell cultures that needed to reach a Melbourne laboratory within 6 hours or the entire batch would be lost. The courier carried the temperature-controlled container on a direct flight and delivered it hand-to-hand to the lab technician.

Passport emergency before international flight

A Sydney resident needed their renewed passport collected from the Melbourne passport office and delivered before an international flight departing that evening. The courier collected it at 10am and hand-delivered it to Sydney Airport by 3pm.

$340,000 titanium component

An aerospace manufacturer had a single custom-machined titanium component worth $340,000 that could not be reproduced for 8 weeks. The courier flew with it from Adelaide to Sydney, hand-carrying it through the airport and delivering it directly to the engineering bay.

Phone left at a conference

An executive left their phone at a Melbourne conference venue. It contained critical business data that could not be remotely wiped. A courier collected it from the venue, flew it to Brisbane and hand-delivered it to their office that same afternoon.

FAQ

Frequently asked questions

How much does On-Board Courier cost?
Every OBC job is priced individually based on the route, timing, item requirements and any special handling needs. The price includes your courier's return flight, all ground transport on both ends and comprehensive insurance. Contact us for a tailored quote.
Can individuals use this service?
Absolutely. On-Board Courier is available to anyone, you do not need a business account. Common personal uses include passport deliveries, retrieving lost or forgotten items like phones and wallets, urgent jewellery transfers and last-minute personal document deliveries.
What size and weight limits apply?
Items must comply with cabin luggage requirements for commercial flights. This typically means items up to 7kg and within standard carry-on dimensions (56cm x 36cm x 23cm). For larger items, we can arrange dedicated freight solutions with our Premium Air Freight service.
Can I track my courier during the flight?
Yes. You will have your courier's direct mobile number and they will provide updates at boarding, takeoff, landing and departure from the airport. Full GPS tracking is active during ground transport.
Are the couriers security cleared?
Yes. All On-Board couriers hold current National Police Certificates and have passed enhanced background checks. For government or defence work, couriers with the appropriate security clearances can be matched to your job.
How quickly can you arrange a courier?
For capital city routes with good flight availability, we can typically have a courier collecting within 2 hours of booking confirmation. For urgent requests, call us directly on 1300 966 628.

Need it there today?

Passports, documents, parts, gifts. Book in 60 seconds, track it live, delivered same day interstate.